We're ready, lets talk
We use the information you give us to contact you for appointments, give you information about vision correction that you request, or request reviews. If you want us to delete your details please call or mail us. For more information, view our data policy below:
Well done on taking the next step to better vision without glasses. Your 45 minute vision assessment consultation with Mr Wevill & advanced eye scans costs £150 & takes about an hour.
Complete the form or call: 0121 487 0877
We may take up to 24 hours to respond to you because the team is sometimes reduced by COVID isolation. Please don’t think we don’t care.
Why call us?
Your privacy is important to us and this policy describes how Visicare Limited uses and protects your information, the choices you have in relation to your personal data and how you can contact us.
The data controller for this site is Mr. Mark Wevill who is registered with the Information Commissioner’s Office. The personal data we collect is to provide you with the services you request. We collect this data for example when you request an appointment. We only share your personal data with the hospitals and clinics that assist us in providing these services, unless we are required to do so by law. We may also collect “special category data” such as personal data concerning the health of an individual and ethnic data.
We aim to only to collect and store information that is required for the delivery of the services which you request. And we will take reasonable steps to destroy or de-identify personal information we hold if it is no longer needed for this purpose. We store and process your data in accordance with EU General Data Protection (GDPR) regulation and Privacy and Electronic Communications Regulations (PECR).
We may share your personal data with:
- Third party health care providers, such as other health care providers, doctors, surgeons, clinic and hospitals.
- Third party service providers processing data on Visicare’s behalf, for example the website host, a telephone answering service, providers of intraocular lenses and other equipment or service providers as is necessary for your care, Healthcode and private medical insurance companies for billing for consultations and procedures.
- If you receive services from us and that service transfers to a new provider, we may share your personal and confidential medical information with the new provider.
We will never sell your data on.
Your data will be deleted after 10 years.
Your rights in relation to your personal data
We will retain patient data in order provide the medical duty of care. But you have the right to access your data and to request modification or deletion. In the event your data is incorrect you may ask us to correct it. You can request a subject access request, and we will provide all data held within 1 month of the request, where possible. No automated decision will be made using the data. And you can change your consent at any time.
You can contact us in relation to these rights or to object to the processing of your personal data via the contact page on this website by completing the form above or calling 0121 4870877.
ATTENDING AN APPOINTMENT
CONTACT LENS REMOVAL BEFORE YOUR APPOINTMENT:
Please do not wear your soft contact lenses for 3 days prior to your appointment. If you wear hard contact lenses please do not wear them for 3 weeks before your appointment. Measurements of the curvature of your cornea can be affected by contact lenses, so to give us the most accurate tests of your eyes contact lenses must be left out. If you have worn your contact lenses or do not have an alternative and you would like to know if you are suitable, you can still have an appointment to be assessed for suitability and to discuss options, but you will have to attend another appointment to do accurate measurements.
INFORMATION TO BRING WITH YOU:
EYE RELATED INFORMATION:
Please bring whatever information you have about your eyes, especially your glasses, or a paper record of the prescription from your optometrist, your contact lens prescription or the package. Any records of eye conditions or treatments you have had will also be helpful. If you have previously had surgery to do away with glasses, please bring any information about your treatment or prescription before the treatment that you can find.
GENERAL HEALTH INFORMATION:
Please bring a list of any medications and the dosage you are taking and tell us if you have a pacemaker.
TRAVEL TO & PARKING FOR THE APPOINTMENT:
Free, off road parking is available on the forecourt of the Westbourne Centre. Parking is available across the road from Space Healthcare in a Warwick district Council multistorey car park. Please arrange for someone to pick you up from the clinic or to accompany you, or leave by taxi or public transport. You are likely to have drops in your eyes which blur your vision and it is unsafe to drive for the rest of the day afterwards. If you have no alternative but to drive, please advise us before drops are put in your eyes and in this case we may ask you to attend a second appointment.
WHAT WILL HAPPEN ON THE DAY?
A number of tests will be done involving taking images of your eyes (OCT, wavefront scans and topographic scans). Measurements of the dimensions of your eyes and the focus error will be taken. You will meet Mark Wevill and discuss whether you are suitable and the options. Drops will be placed in your eyes to enlarge your pupils which will blur your vision slightly and it will not be safe to drive for the rest of the day. Please bring some sunglasses with you as the drops will make you sensitive to bright light and allow up to 2 hours for your appointment.
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Laser Eye Surgery Clinic Location
Your first step towards better vision with lens & laser eye surgery can be booked at The Westbourne Centre. Please see the location below.